Nel Tu Sneakers Air J3 Custom Shoes

We shipped these countries:

United States:

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Puerto Rico, Washington DC, Hawaii, Rhode Island.

We provide shipping to these countries:

Israel, Singapore, South Korea, Taiwan, Austria, Belgium, Bulgaria, Croatia, Denmark, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Spain, Sweden, Switzerland, Turkey, United Kingdom, South Africa, Australia, New Zealand, Canada, Portugal, United States

DO YOU OFFER DELIVERY TO MILITARY APO/FPO ADDRESSES?

No, we can not send shipments to Military APO/FPO addresses.

Delivery Time = Processing time + Shipping time

Processing Time: 10 – 15 business days (in regular seasons) or more depends on holiday seasons.

Shipping time varies by location. These are our estimates:

• United States: 7-10 Days
• Canada, Europe: 10-15 Days
• Australia, New Zealand: 10-15 Days
• Mexico, Central America, South America: 2-4 Weeks

RETURNS POLICY

Please be reminded that our policy lasts 7 days for replacement/refund request only. If 7 days have gone by since your purchase, unfortunately we can’t offer you a replacement or refund. We stand behind the quality of our products and guarantee our workmanship. Any defects or errors on our part will result in a replacement at no charge.

Due to all our products are made-to-order so we typically do not accept returns or exchange due to user error such as incorrect selection of sizes, designs, colors, etc.

Please be informed that our products are customized and manufactured under market demand; thus, they are not always available items. Also, advertised images may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display. Hence, please allow the 20% difference between advertised images and the actual item you received.