About Us

Gearsnkrs creates custom, made-to-order sneakers for fans of video games, cartoons, and pop culture.
We know sneakers are more than just footwear. They’re an expression of style, comfort, confidence, and individuality. Whether you’re out for a walk, meeting friends, or perfecting your signature look, our collection is designed to blend effortlessly into your everyday life.

Our mission is built on five core values:

  • Celebrate individuality. Your sneakers should reflect your story not someone else’s.
  • Make shopping effortless and inspiring. From browsing to delivery, we keep it simple, seamless, and human.
  • Prioritize comfort every day. Sneakers that move with you, support your rhythm, and elevate your lifestyle.
  • Build real connections. A community where sneaker lovers and lifestyle enthusiasts belong.
  • Lead with curiosity. We don’t just follow trends, we help shape them.

What We Make

  • Custom High-Top, Retro-Mid, Court-Style & Kids sneakers
  • Fan-inspired themes drawn from your favorite games, cartoons, and movies
  • Optional personalization (name/number/small color tweaks) when available

Production & Shipping

  • Production time: typically 5-7 business days (made-to-order)
  • Estimated shipping: US 7-10 business days; CA/EU/AU/NZ 10-15 business days (other regions vary)
  • Tracking: emailed automatically; track anytime at /pages/track-order
  • Shipping cost: shown at checkout; Free US shipping over $150 (see Shipping Policy)

Returns & Warranty

Because items are custom-made, we accept returns/exchanges only for issues caused by us (wrong item/size, damage, manufacturing or print defect).

Return window: 35 days from delivery. Start a claim by emailing [email protected] with photos and your order number. See full details in our Returns & Refunds policy.

Transparency & IP

Our designs are fan-inspired and created to celebrate the culture we love. We do not claim or imply official affiliation. For any IP concerns, please contact [email protected].

Our Team & Where We Work

  • Head office: D1607, C/c Citihome, KP3, Cat Lai Ward, Ho Chi Minh City 700000 Vietnam (design & operations)
  • Mailing address: 2679 W Main St, Littleton, CO 80120, United States

Customer Support

Email: [email protected]

Hours: Mon-Fri 9:00-18:00 EST · Replies within 24 hours

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